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Fathom review

AI notetaker that records, transcribes and summarizes meetings, with a free forever plan and CRM sync for teams.

freemium⏱ 3 min readChecked October 16, 2026By Andrew
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⚡ Quick verdict

Fathom is one of the best-value AI notetakers thanks to a genuinely free plan with unlimited recordings and transcripts. Premium adds advanced summaries and AI action items, while Team and Business plans add collaboration and automatic CRM updates. If you want reliable meeting notes without paying, start here.

Key takeaways

  • Free forever: unlimited recordings and transcriptions, instant call summaries and LLM integrations.
  • Premium: $16/mo billed annually or $20 monthly, with advanced summaries and AI action items.
  • Team: $15/user/mo annually ($19 monthly), 2-user minimum; Business: $25/user/mo annually ($34 monthly).
  • Business syncs meeting insights into CRM fields and adds Deal View.
  • Fathom is now part of Superhuman; annual billing saves 25%+.

At a glance

Best forProfessionals, sales teams and customer success teams who live in video calls
Pricing from (USD)$16/mo (Premium, billed annually); $20 monthly
Free planYes — unlimited recordings and transcriptions, instant summaries
PlatformsZoom, Google Meet, Microsoft Teams; web, desktop and mobile
CompanyFathom (part of Superhuman)
CategoryMeetings & Transcription
Last checkedOctober 16, 2026
On this page
  1. Quick verdict
  2. At a glance
  3. What Fathom is
  4. Key features
  5. Pricing breakdown
  6. Best use cases
  7. How to get started
  8. Tips and tricks
  9. Pros and cons
  10. Who should use it
  11. Fathom alternatives
  12. FAQ
  13. Sources

What Fathom is

Fathom is an AI notetaker for video meetings. Connect it to your calendar and it joins your Zoom, Google Meet or Microsoft Teams calls, records and transcribes them, and delivers a summary within moments of hanging up. You can search across past calls, clip key moments and share them, and on team plans, push meeting insights straight into your CRM.

Fathom built its reputation on a generous free plan with unlimited recordings. It’s now part of Superhuman, the email and productivity company.

Key features

Recording and transcription

Unlimited recordings and transcripts on every plan, including Free.

AI summaries and action items

Instant summaries on Free; Premium adds advanced summaries and AI-generated action items.

Highlight moments, build playlists (for example, customer objections) and search across all calls.

Team collaboration

Comments, folders and keyword alerts on Team plans.

CRM sync and Deal View

Business maps meeting insights into specific CRM fields automatically and summarizes deals across calls.

Pricing breakdown

From fathom.ai/pricing, checked October 16, 2026 (annual price first; annual saves 25%+).

PlanAnnualMonthlyHighlights
Free$0$0Unlimited recordings, transcripts, instant summaries, clips and search
Premium$16/mo$20/moAdvanced summaries, AI action items
Team$15/user/mo$19/user/mo2-user minimum, comments, folders, keyword alerts
Business$25/user/mo$34/user/moCRM field sync, Deal View

Team plans include a free trial and a 90-day guarantee.

Best use cases

  • Sales: a rep runs discovery calls and Fathom fills in CRM fields like budget and timeline.
  • Customer success: a CSM shares a clip of a customer’s feature request with product.
  • Recruiting: interviewers search past interviews for answers to the same question.
  • Internal meetings: a manager gets action items emailed after every one-on-one.

How to get started

  1. Sign up free at fathom.ai with Google or Microsoft.
  2. Connect your calendar and choose which meetings Fathom should join.
  3. Tell participants the meeting is being recorded.
  4. Review the summary after your first call and edit if needed.
  5. Connect your CRM or Slack on the relevant plan.

Tips and tricks

  • Announce recording at the start of calls to stay compliant and build trust.
  • Use keyword alerts for competitor names or pricing mentions.
  • Build clip playlists for onboarding new reps.
  • Use LLM integrations to ask questions across your call history.

Pros and cons

👍 Pros

  • Free plan with unlimited recordings
  • Fast summaries right after calls
  • Works with Zoom, Google Meet and Teams
  • CRM sync saves reps manual data entry
  • 90-day guarantee on team plans

👎 Cons

  • Advanced summaries and action items require Premium
  • Team plans require at least 2 users
  • CRM field sync only on Business
  • Recording bots may need participant consent depending on location

Who should (and shouldn't) use Fathom

✅ A good fit if you…

  • Want free, unlimited meeting recordings
  • Run sales calls and want CRM fields updated automatically
  • Share call highlights with teammates

⛔ Look elsewhere if you…

  • Mostly have in-person meetings without a laptop
  • Need deep conversation analytics for large sales orgs (consider Gong)
  • Prefer a notes app without a bot joining calls (consider Granola)

Fathom alternatives

  • Fireflies.ai — AI notetaker that transcribes, summarizes, searches and analyzes meetings, with free dictation via Fireflies Talk. (from $10/user/mo (Pro, annual); $18 monthly)
  • Otter.ai — AI meeting agent that transcribes, summarizes and answers questions about your meetings. (from $8.33/user/mo billed annually (Pro))
  • Granola — AI notepad for back-to-back meetings that captures computer audio without a bot and enhances your own notes. (from $14/user/mo (Business))
  • tl;dv — AI note taker that records meetings, writes notes, updates your CRM and reports insights across calls. (from See pricing page (shown to us as C$27/seat/mo billed annually for Pro))
  • Read AI — AI meeting notes, enterprise search and an AI assistant, Ada, across meetings, email and messages. (from $15/user/mo billed annually (Pro))

FAQ

Is Fathom really free?

Yes. Fathom's free forever plan includes unlimited recordings and transcriptions, instant call summaries, clips, playlists, search and integrations with LLMs.

How much is Fathom Premium?

Premium costs $16 per month billed annually or $20 billed monthly, adding advanced call summaries and AI-generated action items.

How much does Fathom cost for teams?

Team is $15 per user per month billed annually ($19 monthly) with a 2-user minimum. Business is $25 per user per month billed annually ($34 monthly) and adds CRM field sync and Deal View.

Which apps does Fathom work with?

Fathom works with Zoom, Google Meet and Microsoft Teams, and syncs to CRMs on Business.

Is Fathom part of Superhuman?

Yes. Fathom's website states that Fathom is now part of Superhuman.

Sources

This is an editorial review based on research of official Fathom pages and documentation, not hands-on benchmark testing. Prices are in USD and were checked on October 16, 2026; vendors change plans often, so confirm on the official pricing page before buying.

  1. Fathom pricing
  2. Fathom homepage